While website traffic analysis services like Google Analytics and Webtrends are an essential tool for understanding the value of your web presence and the insight you can gain, they leave some gaps in fully comprehending how people use your website.
Website visitor recording services like Clicktale fill one of those gaps.
Clicktale offers heatmaps that visualize your visitors’ behavior, conversion analytics and advanced insights. You can get all of that from a combination of Google Analytics and Google Tag Manager.
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But where Clicktale differentiates itself and really sings, is what they call Session Replays. These are actual, anonymous screen recordings of the mouse movements for individual visitor sessions on your site, on desktop or mobile.
What you don’t see from the graphs and charts and data of Google Analytics or Webtrends is the hesitation of users as they try to understand where to go next or that they clicked on something they thought was a link but wasn’t.
There used to be a free version of Clicktale but that no longer seems to be the case. If you want pricing, you’ll have to request a demo.
Clicktale Promotional Video
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